Frequently Asked Questions

The AI Tools Marketplace is a platform that connects AI tool creators with businesses and developers who need AI solutions. We help you discover, evaluate, and access the perfect AI tools for your specific needs.

Yes! Browsing tools, searching, and contacting sellers is completely free. Sellers pay a small commission only when they make successful connections through our platform.

We have a comprehensive verification process for sellers, user reviews and ratings system, and a quality assurance team that monitors listings. All sellers must pass verification before listing tools.

Many sellers offer free trials, demos, or freemium versions. You can discuss trial options directly with sellers before making any commitments.

Click 'Sign Up' in the top right corner, choose your account type (buyer, seller, or both), provide your email and basic information, then verify your email address.

Buyer accounts are for finding and purchasing AI tools. Seller accounts are for listing and selling your AI tools. You can have both capabilities on a single account.

Use our search and filter system to narrow down options by category, price, ratings, and features. Read detailed descriptions, check reviews, and contact sellers with questions.

Go to your seller dashboard, click 'Add New Listing', fill out the detailed form with descriptions, media, and pricing, then submit for review. Tools typically go live within 24-48 hours.

Sellers set their own prices using various models: free, one-time purchase, subscription, or custom enterprise pricing. All pricing is clearly displayed on each tool's listing.

We accept all major credit cards, PayPal, and bank transfers. Payment processing is handled securely through our verified payment partners.

We charge a 5% commission on successful connections for free accounts, 3% for Pro sellers ($29/month), and custom rates for Enterprise accounts.

Refund policies vary by seller and are clearly stated on each listing. For subscription services, you can typically cancel anytime. Contact support if you have issues with a purchase.

Invoices are automatically generated and sent to your email after each transaction. You can also download them from your account dashboard under 'Purchase History'.

Click the 'Contact Seller' button on any tool listing. Fill out the inquiry form with your requirements, and the seller will receive your message directly.

Most verified sellers respond within 24 hours. Pro sellers typically respond even faster. Response times are displayed on seller profiles to help set expectations.

Yes! Many sellers offer video demonstrations and consultations. You can arrange these directly through our messaging system or external platforms.

Describe your use case, technical requirements, budget range, and timeline. The more specific you are, the better the seller can assist you.

Go to your account settings, click 'Edit Profile', update your information, and save changes. Some changes may require email verification.

Yes! You can add seller capabilities to any account. Go to your dashboard and click 'Become a Seller' to upgrade your account with selling features.

Contact our support team to request account deletion. We'll guide you through the process and ensure all your data is properly removed.

We recommend using one account with both buyer and seller capabilities. Multiple accounts for the same person are not allowed and may result in suspension.

We use industry-standard encryption, secure data centers, and strict privacy policies. Your payment information is never stored on our servers.

Use the 'Report' button on any listing or profile, or contact our support team. We investigate all reports promptly and take appropriate action.

First, contact the seller directly to resolve the issue. If that doesn't work, contact our support team who can mediate and help find a solution.

Sellers must provide business documentation, verify their identity, and demonstrate their technical capabilities. Verified sellers receive badges on their profiles.