Legal
Privacy Policy
Learn how we collect, use, and protect your personal information. Your privacy is our priority and we're committed to transparency.
Last updated: January 1, 2025
Privacy at a Glance
No Data Sales
We never sell your personal information
Secure Storage
Industry-standard encryption and security
Your Control
Full control over your data and privacy
Global Compliance
GDPR, CCPA, and international standards
Table of Contents
1. Privacy Overview2. Information We Collect3. How We Use Your Information4. Information Sharing and Disclosure5. Data Security and Protection6. Cookies and Tracking Technologies7. Data Retention8. Your Privacy Rights9. International Data Transfers10. Children's Privacy11. California Privacy Rights (CCPA)12. GDPR Compliance (EU/UK)13. Privacy Policy Updates14. Contact Information
1. Privacy Overview
We are committed to protecting your privacy and personal information. This Privacy Policy explains how AI Tools Marketplace ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our platform.
Key principles:
• We collect only information necessary to provide our services
• We never sell your personal information to third parties
• You have control over your data and privacy settings
• We use industry-standard security measures to protect your information
• We comply with GDPR, CCPA, and other applicable privacy laws
This policy applies to all users of our platform, including buyers, sellers, and visitors.
2. Information We Collect
We collect information you provide directly to us:
Account Information:
• Name, email address, and phone number
• Profile information and bio
• Business information (for sellers)
• Verification documents (for sellers)
• Payment information (processed securely by third-party providers)
Platform Usage Information:
• Search queries and browsing history
• Messages and communications with other users
• Tool listings and descriptions (for sellers)
• Reviews and ratings
• Support requests and feedback
Automatically Collected Information:
• IP address and device information
• Browser type and operating system
• Pages visited and time spent on platform
• Referral sources and clickstream data
• Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide Platform Services:
• Create and manage your account
• Process transactions and payments
• Enable communication between users
• Personalize your experience and recommendations
• Provide customer support and respond to inquiries
Platform Operations:
• Monitor platform security and prevent fraud
• Analyze usage patterns to improve our services
• Send important platform updates and notifications
• Comply with legal obligations and regulations
• Enforce our Terms of Service
Marketing Communications (with your consent):
• Send newsletters and platform updates
• Notify you about new features and improvements
• Share relevant AI tool recommendations
• Invite you to participate in surveys or feedback programs
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited circumstances:
With Other Platform Users:
• Your public profile information (name, bio, verification status)
• Your tool listings and descriptions (for sellers)
• Reviews and ratings you write
• Messages you send (only to intended recipients)
With Service Providers:
• Payment processors (for transaction processing)
• Cloud hosting providers (for data storage)
• Analytics services (with anonymized data)
• Customer support tools
• Email service providers
Legal Requirements:
• To comply with applicable laws and regulations
• In response to legal requests or court orders
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• In connection with business transfers or acquisitions
5. Data Security and Protection
We implement comprehensive security measures to protect your information:
Technical Safeguards:
• Encryption of data in transit and at rest
• Secure HTTPS connections for all interactions
• Regular security audits and vulnerability assessments
• Multi-factor authentication options
• Secure data centers with physical access controls
Operational Safeguards:
• Background checks for employees with data access
• Regular security training for all staff
• Incident response procedures
• Limited access on a need-to-know basis
• Regular data backup and recovery procedures
Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use:
• Essential cookies (required for platform functionality)
• Performance cookies (help us understand usage patterns)
• Functional cookies (remember your preferences)
• Targeting cookies (for personalized content and ads)
Third-Party Services:
• Google Analytics (for usage analytics)
• Payment processors (for transaction security)
• Customer support tools (for help desk functionality)
• Social media plugins (for sharing content)
Managing Cookies:
You can control cookies through your browser settings. However, disabling certain cookies may limit platform functionality. We provide cookie preference controls in your account settings for non-essential cookies.
7. Data Retention
We retain your information for as long as necessary to provide our services:
Active Accounts:
• Account information: Retained while your account is active
• Transaction records: Retained for 7 years for tax and legal compliance
• Messages: Retained for 2 years or until account deletion
• Usage analytics: Aggregated data retained indefinitely
Deleted Accounts:
• Most personal information deleted within 30 days
• Some information may be retained for legal compliance
• Anonymized usage data may be retained for analytics
• Public contributions (reviews, ratings) may be anonymized and retained
You can request immediate deletion of your account and associated data by contacting our support team.
8. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability:
• Request a copy of all personal information we hold about you
• Download your data in a portable format
• View your privacy settings and data usage
Correction and Updates:
• Update your profile and account information at any time
• Correct inaccurate information
• Request updates to outdated information
Deletion and Restriction:
• Delete your account and associated data
• Request deletion of specific information
• Restrict processing of your data in certain circumstances
Communication Preferences:
• Opt out of marketing communications
• Control notification settings
• Manage cookie preferences
To exercise these rights, visit your account settings or contact our privacy team at privacy@aitoolsmarketplace.com.
9. International Data Transfers
Our platform serves users globally, which may involve transferring your information internationally:
Data Transfer Safeguards:
• We ensure adequate protection for international transfers
• Use Standard Contractual Clauses (SCCs) where applicable
• Implement additional safeguards for transfers outside the EU/UK
• Comply with local data protection laws in each jurisdiction
Geographic Considerations:
• Primary data centers located in the United States
• Some service providers may process data in other countries
• We maintain the same privacy standards regardless of location
• Users are informed of data processing locations in their region
EU/UK users have additional protections under GDPR and UK GDPR, including the right to object to international transfers in certain circumstances.
10. Children's Privacy
Our platform is not intended for children under 13 years of age:
Age Requirements:
• Users must be at least 13 years old to create an account
• Users under 18 require parental consent
• We do not knowingly collect personal information from children under 13
• If we learn that we have collected information from a child under 13, we will delete it promptly
Parental Rights:
• Parents can request information about their child's account
• Parents can request deletion of their child's account
• We provide guidance for parents on internet safety
If you believe we have collected information from a child under 13, please contact us immediately at privacy@aitoolsmarketplace.com.
11. California Privacy Rights (CCPA)
California residents have additional privacy rights under the California Consumer Privacy Act (CCPA):
Right to Know:
• Categories of personal information we collect
• Sources of personal information
• Business purposes for collecting information
• Categories of third parties we share information with
Right to Delete:
• Request deletion of personal information (with certain exceptions)
• We will honor deletion requests within 45 days
Right to Non-Discrimination:
• We will not discriminate against you for exercising your privacy rights
• We will not deny services or charge different prices
Sale of Personal Information:
• We do not sell personal information to third parties
• We do not have plans to sell personal information in the future
To exercise these rights, submit a request through your account settings or contact privacy@aitoolsmarketplace.com.
12. GDPR Compliance (EU/UK)
We comply with the General Data Protection Regulation (GDPR) for EU and UK users:
Legal Basis for Processing:
• Legitimate interest (for platform operations and improvements)
• Contract performance (to provide our services)
• Consent (for marketing communications and non-essential cookies)
• Legal obligation (for compliance with laws)
Additional Rights for EU/UK Users:
• Right to object to processing based on legitimate interests
• Right to restrict processing in certain circumstances
• Right to data portability in machine-readable format
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority
Data Protection Officer:
You can contact our Data Protection Officer at dpo@aitoolsmarketplace.com for any GDPR-related questions or concerns.
13. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:
Notification of Changes:
• We will provide 30 days' advance notice of material changes
• Notice will be sent via email to registered users
• Updated policy will be posted on our website with revision date
• Continued use of the platform after changes take effect constitutes acceptance
What Constitutes Material Changes:
• New categories of personal information collected
• New purposes for using personal information
• New categories of third parties we share information with
• Changes to your rights or choices regarding your information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Team:
Email: privacy@aitoolsmarketplace.com
Response time: Within 5 business days
Data Protection Officer (for EU/UK users):
Email: dpo@aitoolsmarketplace.com
Mailing Address:
AI Tools Marketplace, Inc.
Privacy Department
123 Tech Street
San Francisco, CA 94105
United States
For general support inquiries, please visit our Help Center or contact support@aitoolsmarketplace.com.
This Privacy Policy was last updated on January 1, 2025.
Manage Your Privacy
Your Privacy Matters
We're committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns about how we handle your information, please don't hesitate to contact us.